
The Human Voice of Modernisation
Partnership stories proving that when Technology and People come together, businesses move forward.
Real Voices. Real Outcomes
At TXP, we know modernisation works best when technology and people move as one. Through the ‘voice of our customers’, we bring our brand promise to life: modernising businesses at pace and scale. These stories show how leaders’ partner with TXP to overcome complex challenges, modernise with confidence, and achieve real outcomes. Because modernisation isn’t just about technology, it’s about people, collaboration, and results that matter.
But don’t just take our word for it, hear directly from the leaders we work with.
What The Leaders We Partner With Say

Seamless Partnership. Real Outcomes.
Modernisation is a journey The Shipowners’ Club don’t take alone. TXP blends seamlessly into their organisation, supporting core systems, driving transformation, and ensuring stability. The real value lies in the trust they place in us: knowing they can rely on the right expertise, at the right time, to keep their business moving forward.
“Some in our organisation would be surprised to learn TXP aren’t our staff, that’s how seamlessly they work as part of our team” – Mark Hamblin, COO, The Shipowners’ Club

Modernising Legacy at National Scale
Simon Hopkinson, Vice President at Capgemini, leads a 600-strong team supporting critical government applications. For him, the challenge is clear: modernising complex, historic systems while keeping them running at scale. TXP has become a trusted partner in meeting that challenge, providing access to specialist skills, adapting flexibly to shifting needs, and working with openness and honesty. It’s a partnership built on trust, collaboration, and a shared commitment to solving problems that matter.
“TXP’s people are a differentiator — open, trustworthy, and transparent. That honesty breeds the confidence that you can rely on them as a partner.” – Simon Hopkinson, Portfolio Lead, Capgemini

Technology x People: Transforming Service Delivery
For Beko Europe, keeping over four million products serviced each year depends on having the right engineers in the right places. With an aging workforce and high attrition, meeting demand while maintaining service quality was a growing challenge. Through partnership with TXP, Beko has been able to recruit, train, and manage new engineers at pace, exceeding expectations, filling classrooms, and building a sustainable pipeline of skilled talent. What began as recruitment support has evolved into a trusted relationship that keeps their field operations strong and future ready.
“We didn’t expect them to attract the number of candidates they have — but TXP went over and above to deliver the people we needed.” – David Hall, National Field Operations Manager, BEKO Europe
Why Customer Voice Matters
For today’s CIOs and CTOs, the pressure to modernise is constant — and the choices are complex. Peer perspectives cut through the noise, offering trusted evidence that partnering with TXP helps organisations modernise with pace, resilience, and results.
70%
70% of digital transformations fail – most often due to people and process, not technology. (McKinsey)
2.6x
Companies that put people at the centre of transformation are 2.6x more likely to succeed. (BCG)
35%
Only 35% of CIOs feel confident their organisation has the skills needed for modernisation. (Gartner)
33%
Organisations that balance Technology x People see projects deliver 33% faster. (Forrester)
Modernise Without Complexity: A CIO & CTO Guide
Technology leaders today face a perfect storm; legacy systems that drain resources, AI racing ahead of governance, rising security threats, and cloud costs that never stop creeping upward. Add boardroom pressure to “show the ROI,” and the challenge is clear: how do you modernise without disruption, complexity, or runaway cost?
This guide breaks down the nine biggest challenges facing CIOs and CTOs right now , from technical debt to talent gaps, security, cloud, and ROI, and pairs them with practical lessons drawn from leaders that know!
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Modernise with Confidence. Backed by Proof.
Our customers demonstrate how combining Technology x People delivers clarity from complexity and outcomes that last. Connect with our experts to discuss how TXP can support your modernisation journey.